Exchanges and Returns

Product Exchanges

We are sure that you will absolutely enjoy the purchase of our products!

Ιn case you change your mind, you can return it in perfect condition, along with sales receipt, within 14 days after receipt and with the right to change the product with another one, or credit the amount to your account of your purchase in our e-shop for your future purchases or to refund your money.

The customer is responsible for the return of the package and the cost of return shipping. Our e-shop is not responsible for any extra charges ensuing from the differences in currency, customs clearance expenses, import duties, product restrictions, and other local regulations. It would be better to send the package by registered mail or courier. Our e-shop is not responsible for any loss. We accept for return only products purchased from our e-shop.

Product Returns

In case you want to return an item, please contact with us by phone at +30 210 3233659 or send us an email at

The return address is:

Evzoi, 553 Vouliagmenis Avenue, Ilioupoli, 16341, Athens, Greece

Once we receive and accept your return, we will contact you to confirm the receipt of your return.

If you wish the amount of your return can be credited to your account in our e-shop for your future purchases.

We will only charge you the costs incurred for returning the goods and the commission of financial institution through which the purchase was made.

Refunds are made within 10 days after returning items are received and checked. Refunds are only made on your original credit card, PayPal account, or bank account used to pay the order. Processing time varies depends on the bank and type of credit card. If the purchase is made by cash, the amount of the refund will be deposited into a bank account specified by the customer.

Returns are only accepted if the products you wish to return are in the same condition as you received them, along with your retail receipt or invoice. Please ensure that the returned items are clean (no deodorant, perfume or make-up stains), unworn and unwashed. All shoes should be tried on a soft carpeted surface so that the soles are not damaged.

In other cases of non-approved or unacceptable refunds, the products will be returned to the order's shipping address.